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Student Help Library

e-LIS has created a library of useful and thorough documents to assist students with Moodle as well as the other online applications used by OU faculty for online learning.  If you have a specific question that isn’t addressed through the documents below, our Virtual Help Desk team is available to help.

e-LIS Virtual Help Desk
Monday - Thursday 8 a.m. - 8 p.m.
Friday 8 a.m. - 5 p.m.
Saturday 10 a.m. - noon
(248) 805-1625
Submit an online help ticket 24 hours per day

Other Help Options
OU Helpdesk - For help with computer hardware, software and email issues.
University Technology Services (UTS) - For help with NetID, email access, GrizzID, etc.

Technical Requirements